Pandemi Covid-19 yang menghantam berbagai industri termasuk industri jasa keuangan membuat banyak pelaku usaha melakukan adaptasi dan strategi bisnis agar tetap bertahan, salah satunya ialah dengan digitalisasi. Digitalisasi ini dianggap mumpuni. Pasalnya, di tengah keterbatasan aktivitas fisik, pelaku usaha dapat terus menjalankan bisnisnya tanpa tatap muka.
Founder dan Presiden Komisaris Wartaekonomi.co.id, Fadel Muhammad, dalam acara Indonesia Financial Top Leader Award 2021 mengatakan, Covid-19 telah membuat semua orang kini terbiasa melakukan transaksi digital. Hal ini bisa dilihat dari meningkatnya transaksi digital banking selama masa pandemi.
Baca Juga: Selamat! Berikut Pemenang Indonesia Corporate Social Responsibility Awards 2021
"Dari laporan BI, pada Juni nilai transaksi digital banking tumbuh 66,4% yoy sebesar Rp3.100 triliun. ini tidak hanya di bank yang tumbuh, tapi juga asuransi dan berbagai usaha keuangan yang lain," ujar Fadel dalam acara yang digelar Warta Ekonomi secara virtual tersebut.
Senada dengan Fadel, Presiden Direktur BCA Jahja Setiaatmadja mengungkapkan, di masa pandemi penggunaan transaksi digital kini makin digemari, bahkan transaksi via ATM yang dulu sangat populer saat ini sudah mulai ditinggalkan.
"ATM yang dulu populer sekarang menurun penggunaannya cuma 13%, cabang yang dulu 40% sekarang 0,8%. Jadi, 86% lebih itu sudah digitalize apakah itu dalam bentuk mobile banking, internet banking, dan super apps kita yang baru semuanya digitalisasi," tutur Jahja.
Selain transaksi digital, Jahja bilang, pihaknya juga terus melakukan adaptasi dan proses bisnis ke arah digital guna mempertahankan kinerja di tengah pandemi.
"Memang masa-masa sulit tahun 2020 kita belajar meningkatkan kinerja digital kita baik itu morgage, Kredit Kendaraan Bermotor (KKB), digital payment, hingga membuat aplikasi yang baru. Kita siap mengalihkan bank royal menjadi bank digital BCA dan juga Rabobank ditambahkan ke bank syariah BCA, dan di samping itu kita juga terus giatkan edukasi nasabah untuk terus gunakan digital," cetusnya.
Tak hanya BCA, sejumlah pelaku usaha juga melakukan hal yang sama. Presiden Direktur BNI Life Shadiq Akasya mengakui, dalam kondisi pandemi ini, kita dipaksa mengubah proses bisnis dan kita tengah bersiap dengan proses digitalisasi.
"Saat ini harusnya kita menambah value added kepada customer. Kami dalam mengubah digital tidak hanya sistem, tapi kita jug harus lihat dari desain security/keamanan dan data. Karena isu security data menjadi hal yang penting saat ini," kata Shadiq dalam kesempatan yang sama.
Atas dasar tersebut dan untuk melihat bagaimana perkembangan dunia usaha di era digital ini, Warta Ekonomi mengadakan riset dan memberikan penghargaan Indonesia Financial Top Leader 2021 kepada pimpinan perusahaan yang berhasil mengelola perusahaannya berkinerja baik di tengah tantangan pandemi Covid-19.
"Melalui Indonesia Financial Top Leader Award 2021, Warta Ekonomi ingin memberikan apresiasi pada para pimpinan institusi baik bank maupun nonbank yang terbukti mampu menjaga dan mengelola perusahaan untuk tumbuh dengan baik. Kami ucapkan selamat kepada mereka yang berhasil, mereka yang telah menunjukkan tanda-tanda kemajuan yang diperoleh selama ini," tutup Fadel.
Daftar Pemenang Indonesia Financial Top Leader (IFTL) Awards 2021: Toward The Digital-Economic Acceleration and Business Resilience
No | Nama | Perusahaan | Category | Title 1 |
1 | Royke Tumilaar | PT Bank Negara Indonesia (Persero) Tbk | Bank BUKU IV, BUMN | Best Leader for Business Resilience Through Business Innovation - Market Segmentation, Business Expansion, and Product Development |
2 | Sunarso | PT Bank Rakyat Indonesia (Persero) Tbk | Bank BUKU IV, BUMN | Best Leader for Business Resilience Through Good Corporate Governance Initiative - Empowerment of The Micro and Small Medium Enterprises (MSMEs) |
3 | Darmawan Junaidi | PT Bank Mandiri (Persero) Tbk | Bank BUKU IV, BUMN | Best Leader for Business Resilience Through Business Innovation - Effectiveness of Digital Acceleration |
4 | Jahja Setiaatmadja | PT Bank Central Asia Tbk | Bank BUKU IV, Swasta | Best Leader for Business Resilience Through Business Innovation - Market Segmentation, Business Expansion, and Product Development |
5 | Yasushi Itagaki | PT Bank Danamon Indonesia Tbk | Bank BUKU IV, Swasta | Best Leader for Business Resilience Through Good Corporate Governance Initiative - Empowerment of The Micro and Small Medium Enterprises (MSMEs) |
6 | Tigor M. Siahaan | PT Bank CIMB Niaga Tbk | Bank BUKU IV, Swasta | Best Leader for Business Resilience Through Corporate Development Initiative - Stakeholders Engagement and Risk Mitigation |
7 | Herwidayatmo | PT Bank Panin Indonesia Tbk | Bank BUKU IV, Swasta | Best Leader for Business Resilience Through Business Innovation - Effectiveness of Digital Acceleration |
8 | Kostaman Thayib | PT Bank Mega Tbk | Bank BUKU III, Swasta | Best Leader for Business Resilience Through Corporate Development Initiative - Stakeholders Engagement and Risk Mitigation |
9 | Parwati Surjaudaja | PT Bank OCBC NISP Tbk | Bank BUKU III, Swasta | Best Leader for Business Resilience Through Good Corporate Governance Initiative - Empowerment of The Micro and Small Medium Enterprises (MSMEs) |
10 | Ongki Wanadjati Dana | PT Bank BTPN Tbk | Bank BUKU III, Swasta | Best Leader for Business Resilience Through Business Innovation - Effectiveness of Digital Acceleration |
11 | Taswin Zakaria | PT Bank Maybank Indonesia Tbk | Bank BUKU III, Swasta | Best Leader for Business Resilience Through Business Innovation - Market Segmentation, Business Expansion, and Product Development |
12 | Supriyatno | PT BPD Jawa Tengah | Bank BUKU III, BPD | Best Leader for Business Resilience Through Business Innovation - Effectiveness of Digital Acceleration |
13 | Busrul Iman | PT BPD Jawa Timur | Bank BUKU III, BPD | Best Leader for Business Resilience Through Business Innovation - Market Segmentation, Business Expansion, and Product Development |
14 | Yuddy Renaldi | PT BPD Jawa Barat dan Banten | Bank BUKU III, BPD | Best Leader for Business Resilience Through Good Corporate Governance Initiative - Empowerment of The Micro and Small Medium Enterprises (MSMEs) |
15 | Daniel Budirahayu | PT Bank Ina Perdana Tbk. | Bank BUKU II, Swasta | Best Leader for Business Resilience Through Business Innovation - Market Segmentation, Business Expansion, and Product Development |
16 | Suhaimin Djohan | PT Bank Nationalnobu Tbk. | Bank BUKU II, Swasta | Best Leader for Business Resilience Through Business Innovation - Effectiveness of Digital Acceleration |
17 | Achmad S Kartasasmita | PT Bank Mestika Dharma Tbk. | Bank BUKU II, Swasta | Best Leader for Business Resilience Through Corporate Development Initiative - Stakeholders Engagement and Risk Mitigation |
18 | Herman Halim | PT Bank Maspion Indonesia Tbk. | Bank BUKU II, Swasta | Best Leader for Business Resilience Through Good Corporate Governance Initiative - Empowerment of The Micro and Small Medium Enterprises (MSMEs) |
19 | Andi Buchari | PT Bank Pembangunan Daerah Riau Kepri | Bank BUKU II, BPD | Best Leader for Business Resilience Through Business Innovation - Market Segmentation, Business Expansion, and Product Development |
20 | Presley Hutabarat | PT Bank Pembangunan Daerah Lampung | Bank BUKU II, BPD | Best Leader for Business Resilience Through Business Innovation - Effectiveness of Digital Acceleration |
21 | Amri Mauraga | PT Bank Pembangunan Daerah Sulawesi Selatan dan Sulawesi Barat | Bank BUKU II, BPD | Best Leader for Business Resilience Through Corporate Development Initiative - Stakeholders Engagement and Risk Mitigation |
22 | Yayah Diasmono Rachmadi T | PT Bank Pembangunan Daerah Kalimantan Tengah | Bank BUKU II, BPD | Best Leader for Business Resilience Through Good Corporate Governance Initiative |
23 | Hery Gunardi | PT Bank Syariah Indonesia Tbk. | Bank Syariah, BUMN | Best Leader for Business Resilience Through Business Innovation - Market Segmentation, Business Expansion, and Product Development |
24 | Yuwono Waluyo | PT Bank Mega Syariah | Bank Syariah, Swasta | Best Leader for Business Resilience Through Business Innovation - Market Segmentation, Business Expansion, and Product Development |
25 | H. Kukuh Rahardjo | PT Bank Pembangunan Daerah Nusa Tenggara Barat Syariah | Bank Syariah, BPD | Best Leader for Business Resilience Through Business Innovation - Effectiveness of Digital Acceleration |
26 | Hadi Wibowo | PT. Bank Tabungan Pensiunan Nasional Syariah | Bank Syariah, Swasta | Best Leader for Business Resilience Through Corporate Development Initiative - Stakeholders Engagement and Risk Mitigation |
27 | Haizir Sulaiman | PT Bank Aceh Syariah | Bank Syariah, BPD | Best Leader for Business Resilience Through Good Corporate Governance Initiative - Empowerment of The Micro and Small Medium Enterprises (MSMEs) |
28 | Jens Reisch | PT Prudential Life Assurance | Asuransi Jiwa, Aset di atas 25T | Best Leader for Business Resilience Through Business Innovation - Market Segmentation, Business Expansion, and Product Development |
29 | Ryan Charland | PT Asuransi Jiwa Manulife Indonesia | Asuransi Jiwa, Aset di atas 25T | Best Leader for Business Resilience Through Business Innovation - Effectiveness of Digital Acceleration |
30 | Sainthan Satyamoorthy | PT AIA Financial | Asuransi Jiwa, Aset di atas 25T | Best Leader for Business Resilience Through Corporate Development Initiative - Stakeholders Engagement and Risk Mitigation |
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Editor: Puri Mei Setyaningrum